LET US HELP
Chat with one of our specialists via LiveChat. This service is available Monday - Friday from 8am - 5pm EST. Click on the blue "Chat" icon at the bottom of this page to get started.
These jackets are right up there with other brands at twice the cost. Their customer service is great. Only thing I wish is that they were in a store where I could try them on but I realize this is how they keep their costs down. I am in between a small and medium, 5’7, 155 lbs, 30-31 waist in jeans. I ultimately ended up keeping the small after trying both the small and medium. Love the fur and the pockets on this jacket. I see some people complain about the zipper. I had two jackets that I was trying for the different sizes and definitely noticed that in the medium that I did not end up keeping, I struggled with the zipper. But the small that I kept, the zipper works great.
No lie this parka gets my highest rating because this is a true cold weather parka and the quality is excellent.I'm 6'1 185 pounds lean and i brought a size large and it fit's perfect.
Keeps me warm in the very cold and windy Chicago winter
I live in Denver where I deal with a dry cold and bought it in preparation for my move to Manhattan where 25 degrees could feel worse than 15 in Colorado due to humidity. Completely confident this will deliver.
Nice being able to throw this on over a t-shirt to let the dog out.
Three stars relative to the price point and projected image of the product.
The zipper is a deal breaker. You will struggle with it, like a child, with every zip-up, and every-other zip-down. I also found the length longer than I'd hoped, and the collar too high, but those aren't major issues. Overall a well made and totally warm jacket.
We’re very sorry to hear you are having difficulties with your zipper. The Stratus features a specialized water-repellent zipper that has a tighter track seal to prevent water from entering your coat. Due to this tighter seal, these premium zippers may cause a little more resistance than their standard counterparts. Because of this, it’s important to ensure the zipper pin is fully inserted through both zipper heads before attempting to close your jacket. Following this practice will help prevent any issues you may have with the zipper on your Stratus.